Pure build is rarely practical for a midmarket firm; pure buy is rarely sufficient. The practical path is sequential: assess first, buy what is commoditized, build only what is proprietary.
The AI projects that stall don’t stall at the model. They stall at the business underneath it. Ingo Roemer on the readiness work that decides whether an AI project holds up: data, process, connection across systems, and the governance question most agent deployments ask too late.
Professional services automation (PSA) software is the system a services firm runs its project work on, from the moment a deal closes to the…
Utilization rate is one of the most important KPIs in professional services, and one of the most mismanaged.
Most professional services firms I sit down with already know which lever is leaking. They have a shape of the answer.
In the fast-paced world of business, revenue leakage is an often overlooked issue that can lead to major financial concerns and even stagnat…
Running a business can feel a lot like juggling.
Picture this: You have a resource that shows each department how to navigate the processes vital to their success, as well as how those piec…